Anat Rafaeli holds the Yigal Alon Chair for the Study of People at Work in the Technion—Israel Institute of Technology. She completed her PhD studies at the Ohio State University and a post-doctorate at Stanford University. In 1985 she joined the faculty of business at The Hebrew University of Jerusalem. In 1999 she moved to the Technion.
Anat’s research examines emotions felt and displayed in organizations, organizational artifacts (e.g., workstation design, organizational logos, or employee dress), hiring and recruiting processes, and service interactions between employees and customers.